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May
21
Latest Update From Connected Business
Posted by cb admin on 21 May 2014 12:19 AM

Hi Everyone!

There have been some exciting developments recently at Connected Business that I wanted to share with you. First, I was named the President of the company back in January, by the board of directors. As many of our long time customers already know, I was the original founder of the company and President for the first several years of the company. Since January, I’ve been working with my teams to reorganize our operations by cutting back on items that we have not excelled at (i.e. complex implementations and custom software development) and expanding in areas that we feel will have a positive impact on our customers (i.e. new customer service people, improved training resources).

Here are some of the recent highlights of what we are working to improve;

Connected Business 14 Released!

I am proud to let you know that all of the modules of Connected Business 14 (CB14) have now been released. CB14 represents a major leap forward in our product line with major usability and performance improvements. Highlights include:

  • 64-bit Application – Faster and less prone to memory issues. Previous releases were all 32-bit applications which could only recognize the first 3 GB of RAM of your machine. Because the RAM is also being shared by other applications, it’s easy for the program to run out of memory and crash during large data requests. This is a major improvement over previous releases and solves many issues reported to us by users.
  • Better, Faster Web Module – We have increased web cart performance by as much as 80% while reducing the memory it takes to run the web module by as much as 50%. The CB14 web cart is now 64-bit. This is a major improvement as it allows the cart to take advantage of all of your server’s memory eliminating memory related issues. This alone is MUST UPGRADE reason for version 13 and below customers.
  • Faster Core Application Web Services – Did you know that our core application was developed from the ground up to run over the internet via “web services”? In CB14 we have optimized the performance of our core application web services making it much faster than previous releases. If you are currently running Connected Business 13 in our cloud as a remote desktop application you will notice a big difference here. In most cases, running the program on your local computer and accessing your data over the web services will be much faster and more reliable than running as a remote desktop application.
  • We have also invested in developing hundreds of new features as requested by you, our customer. Checkout the version 14 video here to see all the exciting new features - http://vimeo.com/87236068

I’m also happy to report that version 14 has proven to be our most stable release ever. Last week we released the first service pack for version 14 (14.01) which contained very few bug fixes and several new features.

With the release of version 14, we will be slowing down the development of new features to focus on product stability and performance improvements. After years of “ripping apart the code” to add new features, the time has come to focus on the incredible number of features we have and make them better. Of course, we will continue to add features moving forward, just not at the same pace.

New Connected Warehouse - Mobile Inventory Management System!

Our new Connected Warehouse app is available for beta now in the iTunes store. This module is designed to streamline common warehouse tasks. With Connected Warehouse you can easily pick orders that you receive via your web site or phone, pack your order, print shipping labels, receive inventory quickly and accurately, transfer products between locations and process your stock counts.

Unlike inventory management solutions that require expensive hardware to run, we have designed Connected Warehouse to work with an inexpensive iPod touch and Bluetooth barcode scanner (works with iPhones and iPads too). Connected Warehouse is provided at no charge to our customers that have a valid subscription or maintenance plan. Details can be found at http://www.connectedbusiness.com/warehouse.

New Connected Kiosk!

Our new Connected Kiosk app is available for beta now in the iTunes store. Connected Kiosk is designed to bring “Endless Isle” shopping / eCommerce to your retail store. Connected Kiosk also works seamlessly with our Woohaa! network providing suppliers and retailers with the most complete supply chain / drop shipping solution in the market. Connected Kiosk is provided at no charge to our customers that have a valid subscription or maintenance plan. Details can be found at http://connectedbusiness.com/kiosk.

New CB14 Web Skins!

For version 14 we have created over 60 stunning skin templates that can be used to add some “splash” to your website. These skins also include corresponding mobile skins so that you can quickly give your mobile website that professional appearance. Best of all, these skin templates are all available at no charge - simply download the skin and tweak it to fit your business! These web skins can be found at http://connectedbusiness.com/web-skins1.

New eCommerce Design Services!

We are excited to announce that we will be launching our new design services division next week. Our design services division will offer a number of graphic design services so that you can get the most out of your Connected Business / Connected Sale website. Look for a special offer in your email box next week as the service is launched.

New Cloud Coming!

We have experienced problems with our cloud environment recently that have affected our cloud customers. This is not acceptable to you and is not acceptable to us either, so we are in the process of rolling out a new cloud environment that is more reliable, faster and cost effective.

The new environment is built for speed with SSD drives and powerful server grade Xeon processors. If you have not already been contacted by one of our hosting team professionals regarding the transition from the old cloud to the new, you will be shortly.

In addition, we are aware that some of our customers cannot reliably print from the cloud. If you are experiencing printing issues in version 13 and you are operating in a Windows environment, then we recommend upgrading to version 14 and running the program over web services. It’s faster and there are no printing issues. This is how we run our own company and we love it.

Woohaa!

We have been slowly rolling out our new supply chain network, Woohaa, to the Hobby and Fish and Tackle industries. In late April we gave a presentation peek at the Hobby Retail Association show and got an enthusiastic reception from key members in that industry. Checkout the Woohaa! website to learn more - http://www.woohaa.com/

Lower Prices?

We are constantly working to add significant value to our product line. Since our launch we have added the following modules to our application at no additional charge to our customers:

  • Live Chat
  • Business Intelligence
  • Shipping Module
  • POS Module
  • eCommerce Module
  • Warehouse Module
  • Kiosk Module

With the release of CB14, we have been looking for ways to add more value to our product line by making it cheaper for us to host. The largest single cost in our cloud environment are the licenses / server resources needed to run the program via a remote desktop connection, so we have optimized the CB14 core application to run faster over web services. This effectively eliminates the need to run the application over a remote desktop connection (don’t worry, it’s still there as an add-on option).

With our costs reduced we are now able to reduce our prices to you. For example, a 10-device CB14 subscription is the same price as a 5-device CB13 subscription. As our customers upgrade to CB14, they can move to one of these new cost-saving plans and take advantage of it. Details can be found at http://www.connectedbusiness.com/pricing.

New Training Classroom Opened!

Our product line is very comprehensive and can be intimidating for even the most experienced business application professional. To help our customers get the most value out of our product line, we have opened a new 1700 sq. ft. training classroom in the LA Gift Mart in downtown Los Angeles (http://lamart.com/). This new classroom includes:

  • Seating for up to 30 students.
  • 120” movie screen and 60” monitor
  • An interactive “Retail store” area with counter, POS stations and some products to scan for “hands-on” workshops.
  • An interactive “Warehouse” area with barcoded bin locations and shipping station for “hands-on” workshops.

If your company has not sent someone to one of our training classes, you are missing out. Attendees are finding about how they can use previously unknown features to improve their efficiency and increase revenue. Typically, companies sharply reduce their support tickets after training as they better understand how to use the system. Classes are normally done monthly for 3 days sessions and it is one of the best investments you can make for your business!

New Online Classes!

Okay, we recognize that not everyone has the time to travel to Los Angeles for 3 days of training and workshops, so we are working to create a comprehensive online training program in our community website. We have already completed the “implementation / getting started” course which guides users through their first time setup and are working on the following courses…

  • Setup and Implementation
  • Backend Office and Financials
  • Website and Shopping Cart
  • POS and Kiosks
  • System Management
  • Woohaa Network

Checkout our online university for more details: http://community.connectedbusiness.com/online-training/getting-started.

New Customer Service People!

Because our solutions cover nearly every facet of a business’s operations, our support team gets questions from literally A (Accounting) to Z (Zebra printers for shipping). In addition, our solution is configurable and customizable, making no two companies alike.

To make our support cost-effective for our customers, we utilize a ticketing system where support cases are entered and are internally routed to a professional who is a subject matter expert of the question asked. Sometimes we might have to refer to people working on different shifts to get the correct answer or meet internally to discuss ways to help a client accomplish what they are looking to do. In the event of an issue in our solution, we may need to create a fix that needs to go through a QA process before we deliver it to the client.

Although we try our best to update our users with the status of their ticket through our ticketing system, some customers still prefer to speak to someone to know the status. To this end, we have hired an account manager that will start next week in the support team. Once trained, we will be emailing out the details of this new person and see how you can use it to improve your support experience.

Like any service company, you may occasionally feel the need to speak to someone to escalate an issue or address a concern. For this, we have hired Kris Ouelletteas our new Customer Service Support Manager. He can be reached at 310-734-4290 (ext. 118) during central time business hours.

Version 13.2.3 Release is now Long Term Support (LTS) Product!

Per our support policy, Version 13 is no longer considered an active development product. As such, we have moved the final release of version 13 (13.2.3) into the long term support status. Accordingly, 13.2.3 will no longer receive maintenance fixes as part of our “Basic Support” services unless they are deemed critical to the integrity of the financials (critical financial issues) as determined by our support engineers.

Companies on an active Basic Support plan can continue to submit support tickets for LTS and end of life (EOL) releases, and our support technicians will attempt to answer these questions; however our ability to support older releases decreases over time. It's important to remember that deficiencies identified by our technicians do not imply that future refinements will be made to an LTS or EOL release and in some cases, the resolution for reported issues will be to upgrade to a newer release.

If you are on version 13 or on an earlier version, it is time to plan your upgrade! You can learn more about our technical support policies at http://community.connectedbusiness.com/downloads/ConnectedBusinessSupportServices.pdf

See us at the Internet Retailer Conference!

I’m happy to report that we will be in Chicago to attend the Internet Retailer Conference from June 10-13, 2014. This year we will have one of the largest boots at the show (20 x 20) and will be showing our Connected Business, Connected Sale and Woohaa! product lines. Feel free to stop by and see us if you will be at the show. You can learn more about the Internet Retailer Conference at http://www.irce.com/.

As you can see, we have been busy making a lot of changes recently. We believe that the improvements we made in CB14, the introduction of new services, and the streamlining of our operations and processes, will greatly elevate your Connected Business experience. By dramatically improving the fundamental elements that define our company and products, we aim to focus more clearly on what really matters most for us - helping you grow your business.

Sincerely,

Gary Harrison


Read more »



May
14
CB 14.0.1 Maintenance Release
Posted by Nolly Chio on 14 May 2014 06:45 PM
We are happy to announce the availability of CB 14.0.1 If you are Licensed, you can download the latest version in the "My Downloads" section of the community website http://community.connectedbusiness.com under "My Profile" and if you have any problems downloading the latest version please contact our sales department: Phone# 310-734-4290 email address: sales@connectedbusiness.com
 

If you are in our Cloud, you can submit a support ticket to the hosting department to arrange an upgrade. Please see below regarding the release notes.

Release Notes for Connected Business 14.0.1

Release Date: 05-05-2014

 

New Features

New! Connected Kiosk

Connected Kiosk is a sophisticated endless aisle solution that retail stores can use to enhance their customers’ shopping experience. Using a secure kiosk interface, shoppers can browse the store’s entire catalogue, locate available products in every outlet, order out-of-stock items, and more.

This fully integrated software is a powerful tool for the retailer as well. Connected Kiosk updates the stock levels of both the web store and in-store locations in real time. By monitoring the movement of your inventory, you can anticipate consumer demands and ensure no gaps in your retail chain.

Businesses can maximize their upselling opportunities using a wide range of customer-friendly features. With the help of Connected Kiosk, you can streamline your transactions and dramatically improve your bottom line.

New! Connected Warehouse

Streamline your warehouse and/or retail store operations for all sales channels by leveraging the use of handhelds and scanners with Connected Warehouse. This mobile application, which works with your iPhone, iPod Touch or even an iPad and any Bluetooth-compatible scanner, is complete with most features for your warehouse operations including item picking, packing, shipment label printing, receiving, stocking, transfers, adjustments, and physical inventory. This application not only speeds up the process of picking, packing, and shipping orders but it will greatly reduce the number of errors in your warehouse or retail store.

Features:

    • PICK
        • Automatically check stock count, bin number, and location upon picking the items.
    • PACK
        • Select box for shipments and generate/print shipping labels.
    • RECEIVE
        • Select your preferred bin locations for all received goods.
        • Post completed GRNs automatically.
        • Print Receive labels.
    • STOCK
        • Move stocks in between bins.
    • ADJUSTMENT
        • Adjust stock counts within the warehouse directly from your mobile device.
    • TRANSFER
        • Manage stock transfers from one warehouse to another.
    • STOCK TAKE
        • Automatically or manually enter stock take item quantity.
        • View due and overdue items for stock take.
    • BIN INVENTORY
        • Select or change the default bin location of the item.
        • Remove item in the bin.
Connected Warehouse and Connected Kiosk support backwards compatibility. If you are using Connected Business v14 and wants to use the Connected Warehouse and Kiosk applications, simply update the POS Web Service. You can contact support for more detail.
 
 

eCommerce

    • New! Customers can now create return requests directly from the webstore.
    • New! Added AllowAllWebStoreAccessOnSignUp appconfig to automatically allow contact access in multiple websites.
    • New! Added UseWebstorePricing appconfig to determine webstore pricing based on the assigned pricing of the logged-in user.

Inventory

    • New! You can now create gift card and certificate on Connected Retail License license..

 

Enhancements

Customer

    • Improved! You can now set up freight charge for each selling currency.

Shipping

    • Improved! Shortcut keys now added in the shipment window.

Solid Commerce

    • Improved! Stock quantity can now be updated in Solid Commerce without uploading products first in CB.

 

What's Improved

eCommerce

    • Improved! Webstore category fly-out menu now only displays sub-categories as selected by the customer.
    • Improved! Updated application to synchronize date and time when changing language code.

Customer

    • Improved! Prevented error due to time stamp format.     
    • Improved! Enhanced code to avoid error when voiding invoice in specific scenario.           
    • Improved! CPU usage of job service engine.        
    • Improved! Payment Term and Shipping Method pulldown lists on import manager now show all available records.
    • Improved! Enhanced code to avoid problem when the option "Apply same supplier across  all warehouses" on supplier preference is checked.

Shipping

    • Improved! Tracking numbers can now be sent to the updated email address of the contact.
    • Improved! Credit card payments are now authorized when order is converted to invoice (in the background) on the shipment form.
    • Improved! Prevented error in Rate Quotes using USPS Intl Express for Russian Federation.

Supplier

    • Improved! Prevented negative freight and other charges in supplier transactions.

Inventory

    • Improved! Enhanced code to allow filtering by keyword containing single quote.

System Manager

    • Improved! Audit trail details in the Invoice form now properly displays.
    • Improved! Help file link in Connected Business application now redirects to the new Connected Business online documentation.
    • Improved! Copying class templates for postal codes by In State is now working.

Reports

    • Improved! Rich text format now properly displays in the SO report of the webstore.
    • Improved! Reports printed in excel or email now shows currency values in the correct format.

POS (Desktop and Mobile)

    • Improved! Credit card payments made in POS now follows the payment setup (deposited or undeposited) as defined in the payment type form in Connected Business. 
    • Improved! Added validation when entering decimal values where the decimal value needs to be preceded with 0.

Posting

    • Improved! consistency between the sales figures in the Analysis tab (Customer form) and the actual sales (invoiced amount) per month.

 

 Thank you for your continued patronage.


Connected Business Team


Read more »



Oct
8
CB 13.2.3 Maintenance Release
Posted by Nolly Chio on 08 October 2013 01:34 PM

We are happy to announce the availability of CB13.2.2. If you are Licensed, you can download the latest version in the "My Downloads" section of the website www.connectedbusiness.com.

If you are in our Cloud, you can submit a support ticket to the hosting department to arrange an upgrade. Please see below regarding the release notes.

Release Notes for Connected Business 13.2.3 (Service Pack)

Release Date: 10-02-2013

What's Improved

eCommerce

  1.  
    • Improved! Google Analytics now uses the latest API to display the visitors graph in the website admin page.
    • Improved! Option item is still displayed to anonymous users even if it has been added to cart by other anonymous user.
    • Improved! Item images displays in the website admin page.
    • Improved! Added validation for processing orders when same account is opened in multiple browsers during checkout.

CRM

  1.  
    •  Improved! Due Date and Duration in the Activity form now shows correct values.

Customer

To restore the gateway plugins which were lost in previous upgrade, just manually register the database after the upgrade.

  1.  
    • Improved computation of coupon discount when item is a kit and UM quantity is greater than one.
    • Improved rounding of decimal where the digit after the digit to the nearest place is 5. (E.g. Before 48.965 is rounded to 48.96, now it is rounded to 48.97.)
    • Improved editing of payment created on SO/Invoice to prevent discrepancy in balance when payment type is changed.
    • Improved so that no discount is applied automatically when allocating credit memo to invoice.
    • Improved to display shipping date on order acknowledgment and other related reports.
    • Improved Customer Analysis tab data consistency.

Shipping

  1.  
    • Improved invoice creation from shipment window to show correct shipped quantity when there is a back order quantity.
    • Improved to display contact name when ship-to contact is assigned on the order.
    • Improved to display contact name on USPS label.

Supplier

  1.  
    • Improved! Supplier Opening Balance now uses default account setup.

Inventory

  1.  
    • Improved! Item Analysis now shows the correct profit values.
    • Improved Data verifier for different unit measure calculation.
    • Improved! Image editor now shows clear image for items uploaded in the webstore.

Accounting

  1.  
    • Improved VAT Return data filtering.
    • Improved! Journal Form "Save & New" option no longer duplicates entry.
    • Improved Sorting of journal entries under accounts transaction Report.

System Manager

  1.  
    • Improved! Import Manager now has the capability to update Unit of Measure ONLY for existing records.
    • Improved speed for data dictionary customization.

Reports

  1.  
    • Added Void label to checks of system check reports when a single payment exceeds more than 1 page.

Connected Sale

  1.  
    • Desktop
      • Improved! Added support up to 3-character currency symbol on POS Total screen.
    • Mobile
      • Improved! Ipad POS now shows full item description.
      • Improved! POS Category now displays the category description instead of the category code.

 

Thank you for your continued patronage.


Connected Business Team


Read more »



Aug
28
CB 13.2.2 Maintenance Release
Posted by Roderick Fernandez on 28 August 2013 06:11 PM

We are happy to announce the availability of CB13.2.2. If you are Licensed, you can download the latest version in the "My Downloads" section of the website www.connectedbusiness.com.

If you are in our Cloud, you can submit a support ticket to the hosting department to arrange an upgrade. Please see below regarding the release notes.

Release Notes for Connected Business 13.2.2

Release Date: 08-28-2013

This release includes many performance enhancements in addition to the improvements listed below.  any of the forms are now 50% to 300% faster that before.

Enhancements

 

Banking 

  • Improved! Added ability to retain already marked transactions when refreshing bank reconciliation record.

Report Center

  • Improved! Coupon discount amount now displayed in the summary band of selected reports.

What's Improved

eCommerce

  • Improved! Product image for comments made in the webstore now shown in Facebook page.
  • Improved! Kit item sales price follows the pricelist assigned to the customer when "use Customer Pricing for items" is enabled.
  • Improved error handling when searching for dealer using postal codes in the store locator.
  • Improved kit item details visibility in the order summary and checkoutpayment page.
  • Improved Recent Addition validation for displaying recently added items.
  • Improved Plus4 postal codes validation in onepage checkout.
  • Improved! Items with multiple UOM in minicart now show the correct amount based on the selected UOM for the same item.
  • Improved! Prevented customers from placing orders when account subscription has expired.
  • Improved! Stock hints for service and downloadable items are no longer shown even if ShowStockHints is set to True.
  • Improved! Actual counts for featured items are now shown if ShowActualInventory is set to True.
  • Improved! Item image now changes when hovered or selected (for items with multiple images).
  • Improved! Prevented error when searching for departments and manufacturers.
  • Improved! Orders placed with expired coupons are now redirected to the payment page.
  • Improved! Kit item components are no longer removed when moving from Wish List to Shopping Cart.
  • Improved! Updating the components of one kit item no longer changes the composition of other kit items in the shopping cart.
  • Improved! Prevented error when refreshing the shopping cart page after updating quantity of items added to cart.
  • Improved! Product sorting and product attribute filtering now functions properly when CacheEntityPageHTML is set to True.
  • Improved product comparison validation where removing products to compare only displays the topic's default content.
  • Improved! Application configurations are now generated for newly-created web stores.
  • Improved cross-browser support on selected XML package designs.
  • Improved standards on parsing local database date and time in different countries.
  • Improved! Electronic Download items can now be downloaded.

CRM
  • Improved! Document Manager dashboard now loads.
  • Improved! Optimized loading of documents and notes on CRM Follow Up form.
  • Improved! Prevented system crashes when creating new target list.
  • Improved! Optimized Opportunity Dashboard.
  • Improved! Email address now shown in the Using Email field of the CRM Find Lead dahsboard.
  • Improved! Notes can now be added in the Problem section of Activity - Case Form.

Customer
  • Improved! Prevented sales invoice error when changing back order quantity to shipped.
  • Improved! Standalone credit card payment can now be posted immediately after capturing.
  • Improved! The balance on customer trading info and statement of account now synchronized.
  • Improved Void Invoice functionality to allow allocation or voiding of orphaned receipts.
  • Improved! Prevented error when voiding payment on invoice.
  • Improved voiding process to prevent allocation of voided payment to invoice.
  • Improved! Included logging of response timeout when processing credit card payment.
  • Improved! Customer product description can now be edited.
  • Improved voiding process to prevent allocation of voided payment to invoice.
  • Improved voiding of receipt to prevent error when Find dashboard is switched after the receipt is loaded.
  • Improved data dictionary to make sure that stored procedure of system table is not regenerated after a custom table is added.

Shipping
  
  • Improved! Freight charge now set to $0 when customer billing is used in processing shipment.

Inventory
  • Improved creation of assembly by requiring at least one component.
  • Improved! All bundle components are now shown in the bundle configuration of the sales order.

Supplier
  • Improved! Unique check number per bank account is now supported when creating payment from Bill window.
  • Improved! Supplier product description can now be edited.
  • Improved! Prevented error in printing stock take by requiring to save the transaction first.
  • Improved! Prevented regeneration of System Read SP when adding custom table.
  • Improved! Special Order Purchases wizard now only includes special order items not yet ordered.
  • Improved auto-allocation of Void Payment transaction to supplier payment.
  • Improved! PO can now be completed when remaining items could not be shipped by supplier.
  • Improved! Prevented duplicate items from showing in the PO pull down list when items have multiple units of measure.
  • Improved! Discount date on Bill is now updated when payment term is changed.
  • Improved! Prevented error when supplier payment term is changed.
  • Improved! Allocation of partly allocated payment is now allowed.
  • Improved to prevent Void Payment from getting posted twice.
  • Improved processing of payment by automatically removing paid bill from the list.
  • Improved generation of check number to prevent error when entering check numbers with special characters.

System Manager
  • Improved! Compose date now matches the Sent date in the Email Service.
  • Improved! Custom Search now shown when the search editor form sets the currently signed-in role as the owner of the custom dashboard.
  • Improved! Business Intelligence Date Formatting now follows machine's format.

Report Center
  • Improved! Prevented system crashing when printing and editing reports.
  • Improved! Sales Order report now reflects the due date of the sales order.
  • Improved printing of payments or checks with custom payment type.

Connected Sale
  • Improved! POS receipts can now be printed continuously in one page.
  • Improved! Email template of POS receipts now displays the company name.
Mobile
  • Improved! Item images are now displayed in the POS app screen even if customer has no website when "Use CBE Image" is turned off.
Tools
  
  • Improved! Data Verifier now shows correct quantity of items in stock.

Thank you for your continued patronage.


Connected Business Team


Read more »



Jul
2
CB 13.2.1 Maintenance Release
Posted by Nolly Chio on 02 July 2013 08:14 PM

We are happy to announce the availability of CB13.2.1. If you are Licensed, you can download the latest version in the "My Downloads" section of the website www.connectedbusiness.com.

If you are in our Cloud, you can submit a support ticket to the hosting department to arrange an upgrade. Please see below regarding the release notes.

Release Notes for Connected Business 13.2.1
Release Date: 07-02-2013

 

Additional minimum requirements:

* Browser: IE 9
* Operating System: Windows Vista

For more information, please refer to System Requirements.

New Features

CRM

  • New! Added Follow Up Form where sales rep can access and manage all of their activities in just one form.

Shipping

  • New! Added the ability read the DYMO Portable Digital USB Shipping Scale into the Shipment Form for determining the weight or mass of an object.
  • New! Added the ability to allow usage of customer's carrier account number when shipping packages.

Connected Sale

  • Mobile
  • New! Added ability to create new and edit existing customer contacts.

New! Woohaa! (BETA)

Introducing Woohaa! A network of infinite possibilities for retailers and suppliers, helping you expand and grow your business in a revolutionary way. A paradigm-shift solution that leverages mostly on the power of internet which creates an interactive environment to easily connect suppliers, retailers and consumers in ways never before possible! For more info, please visit www.woohaa.com.

Features:

  • Supplier
  • Publish company cover image in the Woohaa! Supplier Portal.
  • Catalog support for CBE website.
  • Publish products with complete details from images to pricing.
  • Forward Option for existing customers.
  • Full transaction integration from Sales Order to Invoice.
  • Shipment integration for drop ship orders.
  • 360° View of transactions from the web and Connected Business backend.
  • Merchant web console with live chat support from our Woohaa! Support team.
  • And more!
  • Retailer
  • Connect with new suppliers from the Woohaa Supplier Portal.
  • Download products from subscribed suppliers with complete details from images to pricing.
  • Download options include markup and threshold for item visibility on the website.
  • Full transaction integration from Purchasing to Billing.
  • Shipment integration for drop ship orders.
  • 360° View of transactions from the web and Connected Business backend.
  • Merchant web console with live chat support from our Woohaa! Support team.
  • And more!

 

* If the Woohaa website in the Woohaa module of Connected Business does not load properly, refer to thislink.

**The DemoUS database is already pre-enrolled to Woohaa!. Prior to signing in, the application will automatically create a cache database as part of the Woohaa! functionality. You may experience system lag during the first sign-in but will return to normal pace on the succeeding sign-ins.

Enhancements

eCommerce

  • Improved! Area code now included in the Phone Number Textbox to allow customers from different countries to enter any phone number format.
  • Improved! Subscription on Account Registration now set to TRUE as default.
  • Improved! Web Option tab now hidden from the Ship To form.
  • Improved! Updated CBE to always show exclusive items on top of the item list.
  • Improved! Added MobileDeviceSupport appconfig to enable or disable website mobile version.

Supplier

  • Improved! Unique Check Number Validation function now added.

Reports

  • Improved! Applied Odd Even Visual Style on reports with table detail band.
  • Improved! Added Pulldownlist to be applied on all primary key filters in all reports.

Connected Sale

  • Mobile
  • Improved! Backwards Compatibility now supported in CB 13.2 onwards.
  • Desktop
  • Improved! Added support for Encrypted Credit Card.

Solid Commerce

  • Improved! CB Item Name is now mapped to SC SKU and Warehouse Id, and CB Item Description to SC Product Name.
  • Improved! You can now specify the default sales account to be used when recording discount from SC order during downloading of orders. Default sales discount account should be set under Accounting>Setup>Default Account>Receivables when giving discount.
  • Improved! You can now set the specific SC Warehouse as the source of free stock of market list product. The setting is used during uploading of products when adding product to market list. If a job plan for Upload Items already exists, cancel the plan then create new plan with the same setting and specify the warehouse for the marketplace.

What's Improved

eCommerce

  • Improved! Updated DateTime format for UK when adding items to cart.
  • Improved search script to return correct Category ID if there are duplicates.
  • Improved! Added maxJsonLength on web.config to handle character limit for items with long description.
  • Improved! Registration text on createaccount.aspx disappears upon entering data in IE browser.
  • Improved! Updated logic to show shipping options on onepage checkout for anonymous customers.
  • Improved redirect logic when using PayPal express and if customer selected multiple shipping address during checkout.
  • Improved! Removed javascript alert when page is still loading.
  • Improved! Updated PayPal express redirection on minicart.
  • Improved! Added checking for proper tax computation during checkout.
  • Improved! Added validation to hide Checkout Option Items when discontinued.
  • Improved! Added validation to restrict customer from accessing product page.

CRM

  • Improved! SMTP "Using Log on" credentials now enabled.

Customer

  • Improved! Ship date on line item can now be changed on drop ship SO when PO is already created.
  • Improved! Tax data is now being loaded when posting invoice from Invoice>Post Invoice
  • Improved! 3D Secure can now be enabled when processing payment through SagePay.
  • Improved the code in the conversion to successfully create and save credit memo.
  • Improved! Credit card payment using card on file now follows the setting of Deposited flag in payment type.
  • Improved stock allocation performance on Allocate Free Stock Routine.
  • Improved! Enhanced stock allocation to correctly allocate stock when kit configuration is modified and the sales order is converted from quote.
  • Improved tax calculation when BKO is being generated when posting invoice.
  • Improved conversion of order to invoice when the order has multiple locations.
  • Improved calculation with fixed amount coupon.

Shipping

  • Improved! Enhanced tabbing on Carrier Detail form on Shipping Method window.

Supplier

  • Improved! Clear All button on Goods Received window now sets all quantity to Zero when at least one quantity is not Zero.
  • Improved! Space in Invoice field Bill is now eliminated.
  • Improved! Potential discount can now be applied when amount paid is exact with amount due.
  • Improved! Supplier refund now has its own document template for printing report.
  • Improved! DB upgrade now sets existing POs to allow back order if the flag is not yet manually changed.
  • Improved! Due date on line item of partially received PO can now be changed.
  • Improved code to ensure that On PO quantity will not get negative when quantity received on GRN is modified.
  • Improved code to avoid amount discrepancy between supplier payment and journal.

Inventory

  • Improved! Activating matrix group now also activates child matrix items.
  • Improved code to prevent error when changing transaction type on item ledger filter.
  • Improved tabbing on Pricing page on Item detail window.

Accounting

  • Improved! Assigning period to Unposted journal entries with custom field now working.
  • Improved! End of Month filter for different regional settings now working.
  • Improved Referencing Income statement to Balance Sheet under financial layout option.

Reports

  • Improved! Updated debit memo report layout.
  • Improved! Added filtering to report data source to eliminate duplicate data when printing reports.
  • Improved! Report can now be linked to data object.
  • Improved! All labels can now be printed in one printer.

Connected Sale

  • Desktop
  • Improved! Updated POS to display category description instead of category code.

SDK

  • Improved! SQL Add-In Option now available in CB13.

Posting

  • Improved! Bill can now be saved and posted even when the exchange rate has been modified.

 

Know Issues and Limitations

Solid Commerce

  • Changing the mapping of SC SKU to Connected Business (CB) Item Name introduced a limitation. SC uses SKU to check for existing product when uploading products. Item Name in CB is editable. When a product is already uploaded and its Item Name has been edited afterward, succeeding upload will create new product on SC. Because of this, avoid changing Item Name on CB after product has been uploaded. In addition, if SKU of uploaded product needs to be corrected, the product already uploaded to SC should be deleted first then upload the product with correct SKU.
  • Less Than (<) and Ampersand(&) symbols should not appear in Item Name field. These two symbols are treated special characters in XML. Though we can encode the text, an error will occur during downloading of order because SKU is not encoded or enclosed in CDATA in SC's order XML.

CRM

  • Changing the filter of Date Range causes error on filters added on Sales Rep and Team.

    Workaround: Select the filter for the Sales Rep and Team as you change the filter of the Date Range.

Supplier

  • Unable to create supplier payment when clicking Pay Bill on Bill window.

    Workaround 1: Create payment from Supplier > Payments > New Payment then allocate the payment to bill.

    Workaround 2
    : Uncheck the preference "Allow validation of unique check number per Bank Account" from the Accounting Preference window.

Reports

  • All PO codes in Check Stub Stub Report (Quickbooks format) in consolidated GRN are missing and only one PO code is displayed in the PO Number field.

 

Thank you for your continued patronage.


Connected Business Team


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